TSC Ticket Form v2

Subject: *
Location: * Select location Main – Troy, MI: B1 Main – Troy, MI: B2 Main – Troy, MI: B3 Main – Troy, MI: B4 Satellite – Ohio Satellite – Illinois Satellite – Missouri Satellite – Minnesota Satellite – Grand Rapids Remote	Priority: * Select priority Low Medium High
Users Affected: * Select users affected One Several Many All	Computer Name (if known):
Contact First Name: *	Contact Last Name: *
Contact Email: *
Phone: *	Availability:
Issue Type: General New Hire User Termination
New Hire’s Name: *	New Hire’s Email: *
New Hire’s Phone: *	New Hire’s Start Date: *
Hardware Needed: Select hardware needed New Surface with LTE New PC Repurpose Existing Equipment Other
Terminated User’s Name: *	Delegate Mailbox Access To: *
Forward This User’s Email Address To: *	Urgency: * Select urgency Immediate Date and Time in Additional Notes below
Additional Options: Generate a Backup of This User’s Mailbox Generate a Backup of This User’s Data Notify Me Upon Completion
Additional Notes:
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